Can I use more than one coupon code for an order?
No, only one coupon code can be applied per purchase.
When/where do I enter the coupon code?
On the customer information page in the checkout process, the discount code can be entered to the right of the screen beneath your cart information.
I entered a coupon code that didn't apply. What's up with that?
There may be a couple of reasons as to why a coupon code did not apply:
If neither or the above reasons seem applicable, there could be a technical glitch. Please notify us of the issue via email at our contact page.
Can I apply a coupon code for a previous order?
No, coupon codes are only valid during a specified date range and must be entered at the time of purchase to be applied.
When will my order ship?
We strive to have all orders shipped within 1-3 business days of your order. All shipments are sent via DHL Ground and typically take between 5-7 days for delivery within the United States.
What is a pre-order?
Pre-orders of products ensure you are able to get items as soon as we get them back in stock. Typically your shipment will be delayed 2-3 weeks allowing the product to get back in stock. As soon as your item(s) are back in stock, your entire order will ship :)!
How can I check the status of my order?
Once your order is shipped, you will be emailed a tracking number that you can utilize to check your delivery status. Please utilize this link for proper tracking of your package: https://webtrack.
Sales tax is only applied to orders placed from the state of Missouri. :)